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AutoNation Buick GMC West Sahara

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AutoNation Buick GMC West Sahara
6400 W Sahara Ave, Las Vegas, NV 89146 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.79 out of 5 stars (42)
Recommend:
Yes (27) No (1)
Service Rating
4.54 out of 5 stars (71)
Recommend:
Yes (50) No (7)
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Dealership Service Review

2 out of 5 starsservice Rating
Pricey oil change
Written by Buick Owner on 10/30/2023
Took wife’s car in for an oil change, it’s been two years since I took it to the dealer for an oil change. Estimate they gave me was for $54.29. Actual price was $133.17, Ouch ! Labor - $45.00, 5 qts oil - $44.55, filter - $9.99, MOA oil treatment - $22.99. Misc charges - $3.83, Tax - $ $6.81. Not sure what the quote covered ? Look at last oil change two years ago $61.94: Labor - $30.00, oil - $24.95, filter - $6.99
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Destiny Jarvis on 11/01/2023
Dealer Response
Hi, thank you for letting us know about your recent visit to AutoNation Buick GMC West Sahara. Please reach out to us at (702) 605-5808 when you can so we can address this situation directly. Thank you and have a great day.
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