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Suntrup Kia South


6263 S Lindbergh Blvd, St Louis, MO 63123 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
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Yes (1) No (2)
Service Rating
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Typical bate and switch
Written by rem11 on 01/22/2014
Purchased a new 2013 sportage. Price listed on web site of 29720. After signing papers we realized they had inserted the MSRP of 31,624 a $1904 difference. When I questioned them I was told that was just the invoice price not selling price. I took a snap shot of the internet site and showed it to twenty five different people and all thought it to be selling price. When I pressured them about it they start telling me they gave me too much for my vehicle. I looked it up on Kelly Bluebook and it was right at trade in. While you wait on hold, their commercial says they pay up to $5000 over Kelly Bluebook, not so. I was told by a manager, that they would get back to me the next day but I heard nothing. Now I see my trade in on the internet and lo and behold the invoice price shown is 10998. They only gave me 8000 so once again a lie. Apparently invoice price doesn't mean invoice price. What they have done is out and out made a mistake and don't want to confess up and make things right. By the way, this is the second new vehicle I purchased from them, and my last.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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