Ed Napleton Honda St Peters

My nightmare started when I found a car I wanted to buy at Ed Napleton Mazda in St. Peters. I went on July 11 to see it and drive it. When it was time to do the paperwork is when the nightmare started. I was offered $8700. for my trade-in, but when I refused their maintenance package ( $995. ) they said if I didn't take it that they would take $1000. off of my trade. How can they do that after already making me an offer on my car? I told them that I would never use them for maintenance because I live so far away from them. After arguing about it I left.. I emailed the salesman the next day and then he responded on Saturday, July 13th to tell me to come get the car. I assumed they had agreed to my offer, but that wasn't the case. First they left my waiting for hours and then told me their offer hadn't changed. And it all went back to them insisting on me buying their maintenance package for $995. I told them again and again that I didn't want it. Everyone in the building knew I didn't want it. Finally exhausted and late for my brothers 70 birthday party ( Which they knew I was late for ) I just gave in.. I know I should have walk out.. Again! Then the financing nightmare began.. The finance guy insisted that I was going to take the warranty even though I didn't want it. The car I bought was 2 years old with only 24,000 miles on it. I didn't see it necessary to pay for an extended warrany.. When it was all finished I had it anyway, plus another service package. This one was $265. and it consisted of a tire rotation and 2 oil changes. Really??? When I went to license my car and pay the taxes I was told that I needed emissions and a safety inspection. I can't believe they sold me a car without them. Got those and went back to the DMV and was told I didn't have an odometer reading, which had something to do my car coming from another state so back to car dealer to get one. I bought my own bracket for my car and will have it drilled and attached.