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Suntrup Nissan

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Suntrup Nissan
6000 S Lindbergh Blvd, Saint Louis, MO 63123 (map)
Today 9:00 AM - 6:00 PM
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Service Rating
1 out of 5 stars (4)
Recommend:
Yes (0) No (1)
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Dealership Service Review

2 out of 5 starsservice Rating
Long wait
Written by RB on 04/15/2021
I called to see if I needed an appointment for an oil change. “No problem” they said. “Just stop in and we can get it done while you wait”. Well, when I arrived they said it would take an hour and 45 minutes and they could not get me in for 3 weeks if I scheduled. I waited close to 2 hours for an oil change and wash (when you buy a car they tell you that you can drop in for a wash any time). Frustrating when you call and are told no problem!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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