Skip to main content

Lou Fusz Chevrolet


5120 N Service Rd, Saint Peters, MO 63376 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (0) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Service Above and Beyond
Written by makdog99 on 09/27/2016
I took my car in for new tires, for which I had previously made an appointment and ordered tires. The dealership has 2 service locations, next door to each other. I was unaware my appointment was scheduled at the second location; but no problem to drive next door. They took care of me, gave me a loaner for the day, and sent me on my way. I got a call that once they installed the new tires, I needed a front-end alignment. I approved the additional work. Service at the location where I car was closes at 5:30p, which would be really tight from work considering I also needed to replace the gas I used in the loaner. The service rep said she would take my car back to the main location next door where service is open until 6:00p. I got there about 5:50p, turned in the loaner, paid for my service, and drove home happy. They were willing to work with me to get the job done, especially offering to drive my car back to the main service center next door so I wouldn't be so rushed to pick it up after work.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.