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Bommarito Volkswagen of Hazelwood


400 Brookes Dr, Hazelwood, MO 63042 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Jay B., George B. and Ken (Finance)=Awesome
Written by lhopper on 03/02/2014
I was not necessarily planning on buying a new car, but I had been toying with the idea and so my husband and I decided to go check out my options. My past two cars were VWs, but I was considering going with a Toyota. A coworker had a very positive experience with this dealer, so I figured I'd at least give them a shot before I headed over to check out the Toyota dealership. I was originally helped by George B., who was personable, kind, down-to-earth, and very helpful. He set my husband and I up to test drive a Jetta, which I instantly loved, and it changed my thoughts on switching to another type of car. I had some concerns about a previous experience buying a new car (not at this dealership) so George went and grabbed Ken, who listened to my concerns and assured me that similar things wouldn't happen to me here. Since I hadn't brought my car because I wasn't planning on buying that day, we had to run home and switch cars, so that I could bring it back to be appraised. When we came back, we ended up working with Jay B., who was also excellent to work with. He was just great, and made the whole car buying experience (something I really and truly loathe) so simple and easy. When he didn't have the color of car I was looking for, there were 2 or 3 guys that worked to find one that I like, and it's perfect! I couldn't be happier! Dealing with Ken in finance was also a breeze. We had to wait a little bit to get in to see him (understandable considering it was towards the end of the month and a Friday, and they were very busy--however the fresh coffee and ice cream certainly helped offset the wait), but it was worth it for the great experience we had in financing the car. He laid everything out for me as I had requested, and he was so respectful and matter of fact--and as a woman buying a car, I cannot tell you how much I appreciate him, and everyone else in the dealership that we came across. Not a single person was patronizing or rude (something that happens all too often for me when I try to deal with anything car related). I cannot recommend this dealership and these guys highly enough. I will absolutely tell others about my experience, and I can't see myself ever buying my future cars from anyone else. You all have a great thing going there, please keep it up!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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