West County Honda
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Ignorant Managers Who don't Honor their Price beating promise!
Written by 10/12/2018
onAsked for specific pricing on a Pilot EX-L New. The internet lady sent me the price and I informed her I had a different price for another dealer. This is the response I received after I questioned the pricing and their statement of we will beat any price.
Bob,
I got with the managers and showed them your email and the pricing that you have received from the other dealerships. They said since you have already received pricing from them and it is lower than ours they are not willing to offer lower in writing to help you buy elsewhere. If there is anymore we can do for you please let me know!
I don't blame the internet lady as she has done nothing wrong. This is how the managers treat potential customers. Yes I price shop and I won't pay more for a vehicle when the same vehicle is less. Also West County Honda, don't advertise you will be another written quote, when you clearly will not. Thats called false advertisement!
You will not earn my business nor would I ever recommend you to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No