West County Honda
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Perfect example of why car buying is painful.
Written by 09/23/2018
onWe were given a sales price by the internet lady who was extremely friendly ( Christy) and she gave me a price and I asked if that was the total out the door prices and she replied it was except for a dock fee of a couple hundred. Once at the dealer, it took nearly 2 hrs because they asking for our home mortgage amount, job title, yrs at work, etc. and I kept saying, “we are paying cash so why are these financial questions needed”. Then the price the salesman gave us included an extra $800 for floor mats and mud flaps which wasn’t quoted in the out the door price. I told the salesman what we were willing to pay and he asked me to sign my name under the price which I did. And then was a big push on their Butler Paint Option which we didn’t want and after 2 hrs the salesman brings in Josh, the sales mgr who wants to give us $6,500 for a 2009 Lexus Rx350 where many are listed on Cars Guru with the same mileage for $9,500 to $12,000. I wanted to buy at this dealer since they are in my neighborhood but will go elsewhere Monday and make the purchase. Thanks for offering to gain my insight into today’s experience.
John Dowdy
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No