Superior Ford
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Dealership Service Review
service Rating
Management is a joke
Written by 06/20/2018
onRefused to cover the costs of repair on a Ford Focus 2012 Clutch issue despite the many recalls for this problem, claiming that it wasnt the specific part needed for repair. Plus theyre still trying to charge me for having the diagnose the vehicle when its been there for 6 days. Why is the wait so long you may ask? Because they are inundated with all of the focus and fiesta recalls. Ford needs to get it together and take care of their customers for the mistake they created on the power shift dual clutches. Dont buy from a dealer that wont back you up.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No