Joe Lunghamer Chevrolet
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Dealership Service Review
service Rating
Service department
Written byon 07/22/2019
I received a recall on my Chevrolet trax... one by letter and two emails all stating to make my appointment after the first of July. My appointment was July 5th. At the same time I scheduled an oil change, too. Well, I got my oil changed and was told they would call me when the part came in for the recall. Why did they send me one letter and two emails and request an appointment after the first of July AND still not have the part available?? AND I still have not heard anything from my July 5th visit.? I cannot complete the survey at this time as it would not be satisfactory!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No