Page Toyota

I started a Rav 4 lease in April 2017. It took FOREVER for the credit & financing checks to go through. I was at the dealership over 5 hours & was so burned out by the end. I wasn't expecting to leave with a new car, so I didn't have the spare keys for my old car that I turned in & left behind on that day. My salesperson, Janice Whitman, failed to tell me that if the keys weren't with the car when it was inspected I would be charged. She said I could mail them in since I live an hour away. I did, but it wasn't fast enough. I got a bill for $160. I began a month-long stressful ordeal trying to get Page Toyota to take responsibility for their neglect. I spoke to the sales manager, Jason Dunsmore who didn't lift a finger to help until I threatened to go over his head. I found out that Janice flat out LIED & said she did tell me about the potential charge... It was a mess. If you decide to try Page Toyota use extreme caution. Make sure you ask a million questions & get as much information as possible up front because once they've got your money you don't matter any more.