Jim Riehl's Friendly Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Not all heroes where capes
Written byon 09/12/2023
I took my 2021 Gladiator to another dealership last fall with drivability issues. Unfortunately the problems reoccurred again this summer. Not only did the team at Jim Riehl fix the issue, they repaired issues caused by the other dealership, contacted Stellantis on my behalf to ensure everyhing was covered under warranty, and provided a rental vehicle the entire time they had my vehicle. They demonstrated first class customer service and retained a Jeep customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes