LaFontaine Volkswagen of Dearborn
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Dealership Service Review
service Rating
Service couldn't fix what's really the problem there.
Written byon 10/14/2014
The only reason that I cannot recommend this vw dealership is because in my recent visit I saw the same finance manager there who tried to stick us a couple thousand dollars of unscrupulous negative equity on the bottom line and he couldn't resist an opportunity to to argue with us over this. The service has been exceptional at all times of service at this location. They have been courteous, on time for appointments, informative and Megan was exceptional and on point at all times, very pleasant and professional. I would recommend your service department hands down.
Frank and Vanessa Kecskes
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable