LaFontaine Honda

My experience with the LaFontaine dealer has been the absolute worst. They quoted me a price over the internet and I confirmed the price with them over the internet and over the telephone indicating that I do not want to sit at the dealer wasting my time. I also asked them what kind of inventory they had, and they reassured that they had a big inventory so they asked me to come in. When my husband and I got to the dealer, they had one exact car we were looking for and the price they promised us on the email was a scam. They said the sales person quoted on a wrong model when the email clearly had it written that it was for the 2009 Honda CRV EXL 4WD twice! In fact, I asked Cynthia Roof re-confirming the price and she gave me a yes letting me know that her manager, Don Poley was the one who gave her the price. What was more insulting at the dealership was that Don Poley who is the manager of the dealership attacking at our ability as a consumer. He was questioning how we could have believed their email when the price was lower than other dealers! Why wouldn't you go to a dealer when they quote you the lowest price? If they cannot sell the car at the price promised, then they should not take all your information. They took our social number, license, and all the other personal information and made us wait all afternoon. Then they came back telling us that the price was a mistake. I really question their ethical ability to do business. I advise you to not get caught in their scam. They lie, scam, and take advantage of you!!!