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Moran Chevrolet

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Moran Chevrolet
35500 S Gratiot Ave, Clinton Township, MI 48035 (map)
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Sales Rating
4.8 out of 5 stars (23)
Recommend:
Yes (5) No (0)
Service Rating
4 out of 5 stars (13)
Recommend:
Yes (3) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
You need transportation what can you do
Written by Disappointed on 03/30/2024
Every time I enter this service shop I have anxiety, they are arrogant and rude. The entitlement that we just have to take it from them because the vehicles are poorly made is disgusting. No apologies just that the customer should be happy that they didn’t have to wait longer to receive their vehicle back repaired.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Jessica Corbin on 04/16/2024
Dealer Response
Hello, We're deeply sorry to hear about your negative experience. Providing excellent customer service is our priority, and we apologize if you felt mistreated during your visit. If there's anything specific we can do to make this right for you, please don't hesitate to reach out to us directly.
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Jessica Corbin on 04/05/2024
Dealer Response
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
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