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Moran Chevrolet


35500 S Gratiot Ave, Clinton Township, MI 48035 (map)
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Sales Rating
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Service Rating
Recommend:
Yes (3) No (2)
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Dealership Sales Review

5 out of 5 starssales Rating
Exceptional Service at Moran Chevrolet: A Review of Salesperson Joe Semaan
Written by CHEAPSHOTLOU on 04/11/2024
I recently had the pleasure of acquiring a vehicle from Moran Chevrolet, and I am compelled to express my sincere appreciation for the outstanding service provided by your salesman, Joe Semaan. From the moment I set foot on the lot until I drove away in my new car, Joe's professionalism, expertise, and genuine commitment to assisting customers shone brightly. Above all, Joe took the time to engage in meaningful conversation and grasp my individual needs and preferences. Despite having a clear idea of what I was seeking, Joe worked closely with me to ensure I secured the best possible deal, especially considering my journey from New York to collect the vehicle. His candor and openness were a breath of fresh air in an industry often plagued by aggressive sales tactics. Throughout the entire process, Joe showcased an impressive understanding of the available vehicles, adeptly highlighting their features and advantages without inundating me with technical jargon. He patiently addressed all my inquiries and provided invaluable guidance to facilitate an informed decision. Additionally, his infectious enthusiasm for the brand and its offerings instilled in me a sense of confidence in my choice. What truly distinguished Joe Semaan was his unwavering dedication to ensuring my utmost satisfaction. He went the extra mile to accommodate my schedule, arranging an appointment that suited my needs, despite the distance I traveled from New York. Furthermore, Joe remained diligent in addressing any concerns I had, promptly following up on queries and extending assistance even after the sale was concluded. Moreover, Joe's professionalism and courteous demeanor made the entire purchasing experience both pleasant and stress-free. He treated me with respect and never exerted undue pressure to hasten my decision-making process, fostering a level of trust often scarce in dealership environments. In summary, I wholeheartedly endorse Joe Semaan at Moran Chevrolet to anyone in search of a new vehicle. His exceptional service, integrity, and unwavering commitment to customer satisfaction truly set him apart. Thanks to Joe, not only did I find the perfect car, but I also enjoyed a memorable and positive buying experience and I made a good friend.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Monica Stuart on 04/12/2024
Dealer Response
Hi there, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Joe Semaan provided you with outstanding service during your vehicle purchase at Moran Chevrolet. Thank you for choosing Moran Chevrolet, and we look forward to serving you again in the future!
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