Balise Chevrolet Buick GMC

I just had an exceptional experience buying a new car at Balise Chevrolet in Springfield, and I am happy to have this opportunity to tell you about it. From the moment I walked into the showroom, your salespeople were attentive and polite. The salesman that I got to work with, Frank Teta, was knowledgeable and eager to satisfy my curiosity both about the cars I was looking at, and the process of making the purchase. I am not a typical customer, and my need for information went far beyond your typical what's the price, what can you do for me, what are the specs. Frank stayed with me from beginning to end, with patience and goodwill. I know that salesmen are trained to smile while working with customers, but never for a moment that I doubt that frank smile was genuine, and that he was as pleased to be sitting and engaging with me them as I was talking with him. Frank's manager was extremely is receptive to my inquiries, and I truly felt that he and Frank were conscientiously looking to create a deal that would benefit both Balise Chevrolet and me. After closing the deal and driving away in my new car, I felt better than I have ever felt at the end of such an important transaction. I absolutely know where I will be going for my next car purchase. Thank you so much.