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Quirk Ford


540 Southern Artery, Quincy, MA 02169 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Bribed me to flip my review, then didnt deliver
Written by MyMustang4 on 07/23/2019
I had purchased a brand new car from Quirk Ford in Quincy in May of 2019. After being grossly mistreated and a horror show of an experience with this dealership. I had left a seething review on their website after my car had been in their possession for 12 or 13 days within my first 30 days of owning it. They had it from June10th through the 19th and again June 24th to June 28th. Completely offensive sales staff, and was given a car with 30 more miles on it that what I signed the title for, with no good explanation of why. After my second severe Water strip leak repair, the service manager, John said "what do you want to do to this car?". I said " I would like the windows tinted." He said to me while we shared a cigarette outside, "If you're willing to flip that review, they will agree to get these windows tinted. Let me handle it." He said he spoke with the autobody guy who does that particular work and told me to bring it in on the "8th or 9th". I told him I need a date, he said the 8th. We went int o great detail about what type of tint I want. I came in on the 8th and with Cindy standing right there, looking at me. I told him I never got a call to confirm and he hushed me outside and said he had "been out sick last week"... After talks with Ford corporate, I was told he was "out on vacation". He called me later in that asking ME to price out window tinting and that "he had an idea". It turns out that that Sales Manager had no authority to offer me that service for my trouble of being so dissatisfied. The Sales Manager Chris, told me last Friday that he no permission to do that and there's nothing they will offer me for this horrible experience, including THE SERVICE THEY OFFERED TO ME TO FLIP MY REVIEW. Now, this guy has been "out" all week and has not returned my calls.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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