Herb Chambers Lincoln of Norwood

This place has earned mine and my father's highest recommendation (no easy feat where my dad is concerned). I had been in search of the perfect (used) Nissan Rogue SL to call my own, and found exactly one within the miles and price range I was looking for; it happened to be at Herb Chambers Lincoln of Norwood (also one of the few cars on the lot that was not a Lincoln, of course). We were immediately greeted by James S. and a friendly receptionist at the front desk, and then James proceeded to guide my father and I through an informative and professional car-buying experience with a healthy dose of humor. I would go as far as to say we actually had fun! On the trip down to the dealership that morning, I had told my father in the car that I wished I could be real with the salesmen that we were meeting at the various dealership we had visited previously, and not have to play the game; I wanted to have a humanized version of the car-buying experience where I could be honest with where I was at and what I was looking for. That is exactly what I got with James, who did everything he could to get me that Rogue within what I was able to pay for it, and quickly, too! No haggling, no waiting, and we ended it with everyone feeling that the transaction was fair. Jim L. helped us through the paperwork post-purchase, and was equally personable and awesome. When I returned with my father to pick up the car a few days later, James impressed my father and I yet again when he admitted to having spent some time researching the features of the Rogue, and was able to talk us through every little bell and whistle. My "new" car was sparkling clean and had a full tank of gas. Nice touch! We recognized immediately when we stepped onto the lot full of cars much more expensive than the one I would be purchasing that we were not James and Jim's usual customers, but they treated us like royalty just the same. When we left in my new car, my father warned me to never, ever expect that level of professionalism (and fun) again in car buying, because it is a rarity. Thank you, J and J!