Herb Chambers Lincoln of Norwood

Today 8:30 AM - 6:00 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Herb Chambers Lincoln of Norwood

5.0
Overall Rating
(30)
Recommend: Yes (30) No (0)
Write a review: Sales | Service
sales Rating

2015 lincoln mkz hybrid

by deary111183 on 05/31/2018

Danny Jordan made this a very pleasant car buying experience. I had spent months shopping around for cars at numerous dealerships. I had been interested in a few vehicles at this Herb Chambers dealership in Massachusetts. Danny thoroughly reviewed the options on both vehicles and had me test drive the one I preferred, talking me through the unique hybrid features along the way. All and all, a positive, productive experience every step of the way. Thanks a lot!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
40 Reviews
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sales Rating

2015 lincoln mkz hybrid

by deary111183 on 05/31/2018

Danny Jordan made this a very pleasant car buying experience. I had spent months shopping around for cars at numerous dealerships. I had been interested in a few vehicles at this Herb Chambers dealership in Massachusetts. Danny thoroughly reviewed the options on both vehicles and had me test drive the one I preferred, talking me through the unique hybrid features along the way. All and all, a positive, productive experience every step of the way. Thanks a lot!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent

by Michael1967 on 05/20/2018

James was the best salesman, he was extremely knowledgeable and very friendly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Magical first car-buying experience!

by dnb1011 on 03/30/2018

This place has earned mine and my father's highest recommendation (no easy feat where my dad is concerned). I had been in search of the perfect (used) Nissan Rogue SL to call my own, and found exactly one within the miles and price range I was looking for; it happened to be at Herb Chambers Lincoln of Norwood (also one of the few cars on the lot that was not a Lincoln, of course). We were immediately greeted by James S. and a friendly receptionist at the front desk, and then James proceeded to guide my father and I through an informative and professional car-buying experience with a healthy dose of humor. I would go as far as to say we actually had fun! On the trip down to the dealership that morning, I had told my father in the car that I wished I could be real with the salesmen that we were meeting at the various dealership we had visited previously, and not have to play the game; I wanted to have a humanized version of the car-buying experience where I could be honest with where I was at and what I was looking for. That is exactly what I got with James, who did everything he could to get me that Rogue within what I was able to pay for it, and quickly, too! No haggling, no waiting, and we ended it with everyone feeling that the transaction was fair. Jim L. helped us through the paperwork post-purchase, and was equally personable and awesome. When I returned with my father to pick up the car a few days later, James impressed my father and I yet again when he admitted to having spent some time researching the features of the Rogue, and was able to talk us through every little bell and whistle. My "new" car was sparkling clean and had a full tank of gas. Nice touch! We recognized immediately when we stepped onto the lot full of cars much more expensive than the one I would be purchasing that we were not James and Jim's usual customers, but they treated us like royalty just the same. When we left in my new car, my father warned me to never, ever expect that level of professionalism (and fun) again in car buying, because it is a rarity. Thank you, J and J!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

The best from start to finish!

by Taconn7 on 03/25/2018

I had the very best experience every step of the purchasing process. Sean Labarge was so informative and on top of every step during the process. I couldn’t imagine buying from anyone else now. Sitting down with Jim for financing was like having a discussion with someone you know personally. So honest and helpful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

by ShawnMA on 02/17/2018

I had a wonderful car buying experience at Herb Gordon Lincoln of Norwood and want to take a moment to thank Sean and the rest of the team. Sean had answers to most of my questions, and found answers for those he didn't know in a matter of minutes. Everyone at the dealership was helpful, friendly and attentive. Setting up the test-drive was simple and took just minutes. With a limited time-frame of a weekend that I gave myself to purchase a vehicle, I could not have selected a better place to work with. The facility is bright and airy, refreshments are available in the comfortable lounge and the transaction was smooth and efficient. I will certainly keep Herb Chambers Lincoln of Norwood in my sights for my next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Exceptional!

by JaimeLynn on 02/11/2018

I've been to many dealerships looking for a vehicle (BMW, Audi, Infinity, ect.) and Bill Owen went above & beyond to help me find what I was looking for while staying within my budget. He spent the time to answer all of my questions, which was alot lol, & was very pleasant to work with. There was no pressure & he made what can otherwise be a dreadful experience a great one. I would highly recommend him and this dealership, great experience & exceptional service!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Dan Pincins

by dpincins on 01/31/2018

I recently purchased a 2015 Ford Taurus from Herb Chambers Lincoln of Norwood. Danny Jordan helped me and made me feel comfortable throughout the entire process. Jim Lewis also helped with the financing of the vehicle, and he was great in helping me and also respecting my requests. Danny Jordan also went out of his way to meet me to get a VIN check done on the vehicle. The professionalism and understanding that both of these gentlemen showed me throughout the entire process was enough to earn my business the next time I am in the market for a vehicle, and recommendation for anyone else looking to purchase a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Expectations Surpassed

by Fx4Family on 01/07/2018

First time dealership purchase. Knowledgeable and friendly staff. Ask for James Santsaver in sales. He is the best! They have a customer for life.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

James was so incredibly helpful! Excellent experience overall

by Mlowe527 on 12/31/2017

We knew we were interested in the Lincoln MKC but we had a selection of other cars we wanted to compare it to. After meeting with James at the Herb Chambers Lincoln in Norwood, there was no question. James was INCREDIBLY helpful - so professional and friendly and never once pressured us. He spent so much time with us to answer all our questions, checked in with us during the day as we shopped other car models at other dealers, and made us quickly realize no other dealer even came close. Not only did we love the MKC but James just made us feel so well cared for and it was clear we were dealing with professionals and our purchase was valued. I really can’t say enough about how great it all was. James even spent over an hour in the car with us when we picked it up to ensure we knew every single feature and had all the settings exactly as we wanted them. If you’re looking for a Lincoln, head to Herb chambers and ask for James!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Most Satisfying Sales Experience!

by Jbjorkman1 on 12/26/2017

What a wonderful experience! Our sales rep Kelley Malone, what a great guy very knowledgeable and after we went looking for a new car this man hooked us up with a sweet 2017 Mkz Reserve with 3900 miles on it a 55k+ car for under 40k.. WOW.. Every one in the office was pleasant to work with. They have a huge lineup of cars just waiting to be delivered to people and the fact of them being next to their Volvo dealership that has a registry up stairs in it makes it so easy to register your car right on the premises. I look forward to an ongoing relationship with Herb Chambers Lincoln of Norwood. Thank you so much for a wonderful non stressful car buying experience make sure to ask for Mr.Kelley Malone if you are looking to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

by Wchurchill on 12/21/2017

From my first online inquiry until the delivery, my experience has been excellent. Paul Calder responded by phone, I explained what I was looking for (blue or red MKC) and within an hour I had an offer via email. Met to do paperwork and picked up the car 2 days later. Greg Mirable stepped in for Paul, who had come in from his vacation to deal with me(he sold us our other Lincollm MKT)Greg handled the delivery professionally and spent time explaining the computer system to me. There was a mis-communication about the registration plate type which was corrected. 2 Lincolns purchased in 18 months and we would go back to this dealer in the future. Highly recomend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

5 stars for Greg

by Lincolnbuyer on 10/19/2017

We bought a 2015 Lincoln MKS here this summer and because of our experience with Greg Mirable, it was as pleasant as it could possibly be. Greg is extremely knowledgeable, friendly and helpful. He seems like more of a friend than a salesman. His explanations of the technology (some of which was unfamiliar to us) made riding in the car even more pleasant than we had anticipated.He repeatedly told us to call him with any questions, and when we did, he always found time to be of assistance. We wouldn't hesitate to recommend Greg to help anyone who is looking for a new or used car. Jim and Anne Amnott

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Top Notch

by JDS2000 on 10/06/2017

First car I've bought from HC Lincolin, but the second off of Greg Mirabile. This was an easy transaction, Greg is a great person to work with. His work at the old Owen Motors is why I came back to him at Herb Chambers. However the Herb Chambers experience was certainly top notch and working with Jim to wrap everything up was pleasant. A clean, welcoming atmosphere is exactly what you would expect. I recommend them 100%.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Paul Calder

by UrsulaT on 09/19/2017

I have had the pleasure of working with Paul Calder for several years and each time I visited the dealership to discuss.the vehicle I was interested in, Paul presented options, prices and financing. He is knowledgeable about the vehicles a s wall as the vehicle(s)that would best meet my family needs. After purchasing vehicles Paul calls me to go over details or clarify questions that I may have abut the vehicle. Over the years Paul has been and still is my "go-to-top-notch sales person. He is friendly, professional,knowledgeable and always goes above and beyond to help me purchasing a vehicle stress free. I look forward to working with Paul when the 2018 MKZ Hybrid arrives in Norwood. All the staff(sales,service,and management)at Norwood Lincoln are friendly and knowledgeable folks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Over and Above

by Tsbdwb11 on 09/04/2017

Greg did an awesome job finding the car I wanted. It's a 2016 Lincoln Navigator L Black on Black. Greg called me on a Thursday night to tell me the car just arrived from Michigan. I met Greg first thing Friday morning to view the car which had not been cleaned up yet. So I was nervous about the purchase. The following Thursday I went to pick up the car and I thought it was a brand new car. Greg somehow managed to surprise me with 4 brand new tires on the vehicle. Greg knows how particular I am about my cars and made sure the detail shop was aware. It's my second purchase through Greg. And each time he has gone above and beyond and I would highly recommend anyone to this dealership and to ask for Greg.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Lincoln MKC Black Label

by joeblackstone on 09/03/2017

C.Kelley Malone greeted and welcomed us when we first arrived. He then listened to what style of Lincoln (MKX) we were interested in and then showed us what MKX versions were available. After a test drive of the MKX we went into the show room. That is where my wife fell in love with the Black Label MKC! Kelley was able to let us test drive the show room model! Excellent car buying experience from Herb Chambers Lincoln! From C.Kelley to his associates, Danny, Jeremey, Paul and James. All provided us with great service and experience. Great job! Thank you, Joe Belrose

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Truly Exceptional Experience

by darocda1 on 08/02/2017

Stress free is for me. The only way I could accurately describe my experience with Herb Chambers Lincoln of Norwood, stress free. The whole process from start to finish was seamless and straight forward. I priced out cars online, got upfront quotes, no hidden fees, no incentives that I didn't actually qualify for, just real quotes with an aggressive offer. My sales rep, James Santsaver was awesome. Super knowledgeable, friendly and in no way a high pressure salesman. I've purchased a ton of cars, but he still walked me through the process as if it was my first car, which is always appreciated. I would definitely buy from Chambers again and James specifically. I know where I'm going when my wife's car comes off lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Total Satisfaction

by George2017 on 07/31/2017

I am a long time customer of Peter Hern at Herb Chambers Lincoln. I do not usually write online reviews but this past experience deserves a host of complements for Peter and his staff. Most importantly along with Peter, Frank Carey and Greg Mirabile all need to be highly complemented for their efforts to resolve the issues I was experiencing with my car. I also need to highlight the fact that all of my past Lincolns have been trouble free, never an issue. The car in question seems to be a one off with its issues. These issues were resolved with the highest degree of professionalism, speed and most importantly to my satisfaction. I left the dealership today, a very pleased customer with the highest respect for Herb Chambers and his staff. I honestly believe my issue would not have been and could not have been resolved to this level of satisfaction at any other Lincoln dealership. This is the type of experience that keeps you coming back to a dealership time after time. Great work!

  • Recommend this dealer? Yes

1 Comments

sales Rating

Honest, Professional

by Joe12345 on 07/26/2017

Visited many dealerships for both Lincoln and competing brands in my search for a new car lease. Florin stood out as professional, knowledgeable, and honest. Took time to explain everything, while also bieng conscious of my time. Will be contacting Florin to renew my lease when it expires.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Friendly and helpful

by Maddy01 on 06/13/2017

My experience buying my first vehicle from a dealer was very relaxing and positive thanks to James at Herb Chambers Lincoln. He made the process seamless and answered my long list of questions willingly. The truck is in great condition, and it's easy to see that the entire dealership takes pride in their employees and vehicles. They will have my future business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Salesman Bill Owens

by b56riccio on 03/31/2017

I have been buying cars for 40 years, this was absolutely the best experience of have ever had. Bill Owens was outstanding from the very beginning of the process to the delivery at the end. I never want to buy a car from anyone else again. He is knowledgeable, courteous, and his follow through om email and texts is fantastic.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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