Herb Chambers Lincoln of Norwood
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James was so incredibly helpful! Excellent experience overall
Written by 12/31/2017
onWe knew we were interested in the Lincoln MKC but we had a selection of other cars we wanted to compare it to. After meeting with James at the Herb Chambers Lincoln in Norwood, there was no question. James was INCREDIBLY helpful - so professional and friendly and never once pressured us. He spent so much time with us to answer all our questions, checked in with us during the day as we shopped other car models at other dealers, and made us quickly realize no other dealer even came close. Not only did we love the MKC but James just made us feel so well cared for and it was clear we were dealing with professionals and our purchase was valued. I really cant say enough about how great it all was. James even spent over an hour in the car with us when we picked it up to ensure we knew every single feature and had all the settings exactly as we wanted them. If youre looking for a Lincoln, head to Herb chambers and ask for James!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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herbchambers on 01/02/2018
Dealer Response
Thank you for your glowing review! We strive to offer all of our guests exceptional service both before and after the sale. Employees like James make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Happy New Year! Peter Hern, General Manager
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