Lexus of Northborough
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Dealership Service Review
service Rating
Great experience
Written by 10/08/2023
onI recently had my car serviced at the Lexus of Northborough dealership and I must say, the experience was nothing short of exceptional.
The service team was prompt in attending to my car, ensuring that the entire process was quick and seamless. Despite the speed, there was no compromise on the quality of service.
What impressed me the most was the level of customer service. The staff were not only knowledgeable but also incredibly friendly and accommodating. They made sure I was comfortable while I waited.
The dealership was also very clean and well-maintained, which added to the overall pleasant experience. It's clear that customer satisfaction is a top priority for them.
In conclusion, I highly recommend this Lexus dealership for their top-notch service. Their combination of speed, efficiency, and excellent customer service made for a truly positive experience. I will definitely be returning for future services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lexus of Northborough on 10/10/2023
Dealer Response
Lana, we're so glad to know that your recent service visit at Lexus of Northborough was exceptional! Our team always aims for efficiency and top-notch customer service. We look forward to seeing you again in the future!
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