Acton Toyota of Littleton
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Professionalism and Competence at its very Best
Written by 11/25/2014
onStephen Poulin is the consummate professional who knows his craft, acts professionally and is both mentally and physically fit as a salesman. While his energy is refreshing, Stephen does not take it overboard, as many salespeople do, and try to rush you into a purchase.
My wife and I both felt very comfortable with Stephen going through the buying process, working the numbers and finally, getting the vehicle. He expertly coordinated the transport and handoff of the vehicle at our town hall to finalize the registration.
We never felt left hanging at any time during the entire process because Stephen constantly communicated with us. Whenever he received updates, he informed us immediately. Whenever I had a question, he answered it immediately, regardless of the time of day.
Stephen Poulin has a bright future with Toyota as a sales manager, or in positions of greater responsibility with Acton Toyota, the Toyota Corporation, or any company for that matter. It was a pleasure doing business with Stephen, and I will recommend any friends in the hunt for a vehicle to see him. He's that good.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes