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Cambridge Honda


275 Fresh Pond Pkwy, Cambridge, MA 02138 (map)
Today 9:00 AM - 5:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Bad Experience
Written by PatrickD on 09/05/2017
Purchased a Used CR-V for a second vehicle First of all, I am used to high pressure sales tactics, and usually find it amusing. This place is all that. What I didn't like was that when we settled on a price, I asked if that was the total price, and was told "yes". Twice. But when you go to pay for it, they added the salesman's commission to the price. I have never seen that before. Now, the sales guy is sitting there with the puppy eyes and so you have to deal with this in front of him. I told them I was out, and the sales guy offered to forfeit the commission, and the sales manager was OK with that. What a [non-permissible content removed] that they would allow a transaction to happen where their sales guy doesn't get paid, or its just a last minute shake-down and they're both in on it. Whatever. I ended up getting all weather mats thrown in instead, but it took walking out the door first. Anyway, just slimy. Also, the car smelled of the usual shampoo they use at car dealerships and I asked both the sales guy and the sales manager if this car belonged to a smoker. "Absolutely not", I was told, "we never deal those cars". BS. 2 weeks after bringing it home, it reeks of cigarettes. Nothing I can do now though, except spread the word that this dealership sucks! stay away?
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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