DARCARS Chrysler Jeep Dodge Ram of Marlow Heights
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Dealership Service Review
service Rating
TERRIBLE SERVICE DEPARTMENT
Written by 10/09/2014
onThe service department is horrible took my 2011 Durango for a oil change,tire rotation and to change my turn signal. They to me after the oil change that they couldn't do the tire rotation because they couldn't get my back driver side wheel off because my lugs were swollen what a joke, then they wanted to charge me 140$ to Change my turn signal,what a absolute joke of a service department. The service receptionist was even terrible.
I would not ever I mean ever recommend this place to no one
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No