Pohanka Hyundai of Salisbury
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Dealership Sales Review
sales Rating
Like to play games
Written by 03/27/2010
onTried the Edmunds "Premier Dealer" service to get a quote on a new Hyundai Tucson. Right from the start, the salesperson did not follow the Edmunds guidelines regarding a quote upon first contact. Second e-mail salesperson wanted me to come to the dealer for a test drive. Still no quote. 3rd e-mail wanted to know if I was open to colors other than what I initially requested. Finally, after 4th e-mail I got a quote. It was actually HIGHER than MSRP. When I replied that you have got to be serious and that I would seek another dealer, the salesperson apologized and wanted to play "Lets Make a Deal".
I even cc'd a few of the e-mails to the general manager and heard no response. Obviously this dealer has no intention on following Edmunds Premier Dealer guidelines and just wants to play games.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No