Hersons Kia

Dishonest or confused, or both. Very sloppy and time-consuming process. Went in for a CPO Kia, had a very specific budget in mind. Got close to making a deal, but car sold to another customer. No big deal. Then, I was offered the same Kia NEW for only $50 over my original budget. We decided that was a good deal. Get to the dealership, and the actual price was about $100 over what I was quoted! The deal made over the phone was never run by the financing department or a manager. There was no way they could honor the salesperson's quote. They tried moving down to lesser cars to make my new increased budget. I wasn't interested. They kept trying and trying, very relentless, never listening to my needs. I finally moved on to another car, a Honda, which I didn't really want, but at this point we were ready to buy something. They offered me a new Honda at my new budget. This time, I got the offer IN WRITING (over text) and drive the hour to the dealership (third visit at this point), only to find out that, once again, the deal was never approved by anyone, just the salesperson making stuff up to get me int he door. They finally got close to our number, and I accepted. We also had an agreement for some free accessories if we bought the car. But once at the dealership, that was thrown out the window. The manager was so upset with the price at the end that he said there is no way they're giving me another dime off the car. I was asked to take it without the accessories, or walk away, seriously. Then to top it all off, I asked to have the Hersons badge removed from the car before I drove it off the lot. They took a heat gun to it, and peeled it off, along with the varnish! It's been over a week, and I have yet to have a resolution with the dealership. I spoke with the salesperson about the accessories, and he offered to let me buy them at his employee discount. I rejected that. Now, he's MIA, no calls back as promised. I'll never go back. Total waste of time. Dishonest sales tactics used to get you in the door so they can butter you up with compliments in person and then hook you with a deal that's not what you want or agreed upon. And the dealership management doesn't stand by their own salespeople's promises. Bad business. Stay away!!