Hersons Kia
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Very rude dealer in KIA
Written by 06/19/2017
onI am from Korea. I arrived in U.S.A. on May 5th 2017. I am working in NIH. I had a very good image on KIA because KIA vehicles are Korea brand. I visited HERSON'S KIA on June 17th at 4~5 PM. In store, white NIRO was exhibited. I mat one man who has been working for 4 years. He is young and does not were glasses. His table was placed in the center. First, I asked him weather Corporate sponsor program(CSP) is available ( http://www.kia.com/us/en/content/other-kia-sites/corporate-sponsor-program ). CSP is finance program for Korean who has not U.S.A credit. He told me the it is first time for hime to listen this program for working during 4 years of his working. And then I asked him that what is interest rate for no credit person. His manner is jerking me around. He replied that commonly 24 % of interest rate for no credit person. I asked him the negotiable price and estimate for Bank loan. I just use NIH FCU. He told me that he did not give the negotiable price and estimate. In addition, he said to me that "Why I should tell the price. I am not sure you will buy a car or not" Very rude manner. He did not help me. Just he was kidding me and jerking me around. From him, image of KIA is so bad to me. Please teach him to be kind and helpful to customer. His manner is so bad.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No