Heritage Mazda Towson
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sales Rating
Superb Car Buying Experience
Written by 03/20/2017
onThis is by far the best dealership I have ever gone to. I had to buy a new car relatively quickly as our last car had been totaled. I went through many dealers and had experiences ranging from meh to ok. When I got to Heritage Towson Mazda, and met the salesperson we had contacted Tom Perreault I knew this is where we were going to buy our CX9. I highly recommend Tom because he is very understanding and patient. He works to find what you need and will do anything he can to help you out. He is very knowledgeable about the Mazda brand and used his knowledge to help us reach our decision. He was never pushy or aggressive and didn't try to sell you another car that you didn't want. Our buying process was smooth and we left very happy! Walked in, got an awesome price, and drove out, simple!
The GM James Utermohle was very kind and helped us to get a price we couldn't refuse!
Also dealt in financing with Sang Dang very nice guy and quickly helped us to understand all the options available to us and also not pushy about extras. Brett Fader also assisted us with finance and he too was very helpful in completing our purchase.
We drove over an hour to get to this dealership in rush hour traffic after leaving my job at the hospital, and I would do it again for my next car because the customer service is just that good.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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here2help on 03/28/2017
Dealer Response
Good morning Joshua. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Mazda Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that youve provided us with exceptional positive feedback. Please dont hesitate to call or stop in anytime should you need any further services. Thank you again Joshua and have a great day!
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