Ourisman Chrysler Dodge Jeep Ram

Let me begin by saying my entire family is currently chrysler customers but my disappointment here started before I ever entered into the doors. I found a vehicle online, contacted the dealer not one, or two but three times I was told I will call you back in 20 minutes or less and never returned the call. The only person that kept his word was Ace. When I finally brought my vehicle in the sales manager made Ace offer me 2000 for my trade in. That's 4000 less than the lowest trade amount on any trade in service Nada, Kbb, BBV. I have never been more disappointed in a dealership in my entire life. I hope Bobby Ourisman sees what am incredible disservice his organization is to the community. I would not recommend this dealership to any of my colleagues, neighbors or friends. To Ace, you should seriously consider going to work for a more reputable dealer that deserves to have someone like you.