Jim Coleman Cadillac
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Dealership Sales Review
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A Professional and Efficient Process
Written by 12/11/2009
onEarlier this week, I purchased an STS from this dealership. The sales person, Kurt Rodgers, made an experience that I rather dreaded pleasant. Mr. Rodgers was honest and very knowledgeable about the cars. I'd done some research on the Internet prior to contacting the dealership, but I stll had some questions. As an example, Kurt knew a great deal about the AWD drive system, a feature about which I had mixed feeling initially.
Mr. Rodgers knew the market and prices for this particular car well and seemd to appreciate that I had done some homework, too. Arriving at a fair price was surprisingly easy and fast. The dealership was able to print out a registration and prepare tags within minutes.
The dealership, apparently, has been part of Bethesda for decades, although not always at the current location. The owners (brothers), I understand, are on the premises daily. That can make a huge difference in the quality of service in a dealership, IMHO.
As yet, I have not had experience with the service department, so I cannot comment on that part of the business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes