Jerry's Toyota
Back to Sales Reviews
Dealership Sales Review
sales Rating
Beware of !
Written by 08/22/2021
onSimple put , my son was looking for a Vehicle ( I was helping him Buy ) Saw Advertised Price ( in Our State ) . Called about Availability of Vehicle ( which they had over 20 in Stock of This Model ) & confirm Price . After a few Questions , it seemed once they saw he was really interested , they said the Internet Price didn't apply ??? Said in was just for in state buyer ( which we were ) He explained we were , so then they ask for ZIP CODE , and and after he gave it they said that our zip code was in their local area. Said they had they vehicle but he'd have to pay MRSP Plus Fee's . Contact Toyota Customer Service . Communicated back and forth for several days . Bottom line Toyota Straight out Blamed the Dealership , but the Dealership Straight blame Toyota ( saying it was Toyota Restrictions ) around and around it went with NEITHER Resolving the Issue . Who was lying , who knows , but Jerry's Manager wrote me a nasty Email for Contacting Toyota Customer service . We were switching from buying GM to going with Toyota , would of been our First Toyota , but not after this . My wife was disappointed cause we had planned to by a Toyota Highlander ( limited ) after seeing how this first transaction went . Bottom Line Toyota / Jerry's got some suspicious activity going on , JMO
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Showing 1 comment
Sort by:
Matt B on 09/24/2021
Dealer Response
This review has been brought to the attention of management, thank you for sharing your experience.
Report