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Mercedes-Benz of Annapolis

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Mercedes-Benz of Annapolis
324 Sixth St, Annapolis, MD 21403 (map)
Today 08:00 AM - 06:00 PM
Sales Rating
5 out of 5 stars (46)
Recommend:
Yes (6) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Sold the wrong car
Written by fleeced on 02/03/2014
I was looking for a luxury model, was told I bought a luxury model but a couple days later found out it was a sport model. Dealer would not take back the car. Also was overcharged $600 on title fee and tax. Six weeks later I still don't have the refund. DO NOT BUY A CAR HERE!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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mileone on 03/18/2014
Dealer Response
The customer selected this vehicle on our lot which was advertised and disclosed as a “Sport” model. However, the prior owner had changed some of the trim on to make it look like a “Luxury” model. We addressed the customer’s concerns and the customer has promised to update his review to say he was satisfied with how the matter was resolved.
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fleeced on 02/05/2014
Subsequent to this posting the Dealer Manager and I worked an amicable agreement. Still a less than satisfactory initial buying experience, but he was professional, courteous, knowledgeable and apologetic. Go directly to him if you want to buy a car here.
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