Mercedes-Benz of Annapolis
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Dealership Sales Review
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Will Travel for Great Customer Service
Written by 08/08/2016
onI live in Richmond, VA and couldn't find a dealership in my state that would meet my pricing needs for a new purchase. I contacted MB of Annapolis via the internet. I received a prompt response and after a couple of email exchanges, I was on my way to being a new MB owner. Dwayne B. was my sales person and he was very attentive to my needs and requests (especially for this to be a quick transaction since I had obligations back in Richmond that evening). We met his supporting team members and they, too, were all about making this a great customer experience. It was so worth the 470 miles round trip. In 10 yrs when I'm ready to make another purchase, I won't hesitate to return to their dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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ilovemileone on 08/10/2016
Dealer Response
Thank you for taking the time to review us! Mercedes-Benz of Annapolis strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a companys success. Thank you again for the wonderful feedback.
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