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Neil Huffman Acura At Oxmoor


100 Oxmoor Ct, Louisville, KY 40222 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Old fashion, playing games, not listening.
Written by JimGardnerPCIM on 02/21/2013
I had called ahead and asked for a quote in writing as they had serviced my car 2 days before and new all of its history. When I got there they had nothing. Offered me $6,000.00 on an ACURA 2008 TL as a trade in on a TL 2013. Asked to see original invoice, would not show it. Played the old game of have to ask the higher up guy who is a real arrogant individual. Took 28 minutes and left with nothing in writing. I had previously gone to CARMAX and they offered me $11,000.00 out right cash good for 7 days at any of their locations nationwide. In 18 minutes gave me a written quote detailing the defficiencies of my car. They did not miss anything. This is the future of car dealing. Not these dinosaurs at Oxmoor. My car did have 104K miles and $2000.00 body damage. Otherwise both offers would ahave been $2,000. higher. Jim Gardner PCIM
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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