Neil Huffman Acura At Oxmoor

I have gone to Acura at Oxmoor twice and if I ever have to go back it will be too soon. Once to replace the original battery which had gone bad. They did not replace or even give me a credit. It was within the 10 year allotted time frame, and I argued with them for about 30 minutes before I got frustrated enough to leave. Oh, and this was AFTER I called and they said they would replace it and to just come on in AND THEN drove 20 miles there. Next time I call to see if I can get a new key made. "Yes, its about 100 dollars." I need a key fob too. "Thats about another hundred." Ok, fine. I go in, but they neglected to tell me the key and the fob are yes $200, but its another $250 to program them! At least tell me beforehand [non-permissible content removed]. I did not buy my Acura from them and probably will never purchase another Acura BECAUSE of them, which is sad because I love my 05 TL.