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Stew Hansen's Dodge Chrysler Jeep Ram City


12103 Hickman Rd, Urbandale, IA 50323 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Do yourself a favor and go elsewhere.
Written by reedone on 03/04/2016
I was in the market for a Jeep Cherokee Latitude w/ an MSRP of about $30,355 and was shopping around aggressively. Anyhow, even though my father/+everyone I know who's ever been here has had a nightmarish experience I figured can't hurt to look. So, in comparison to what I bought the car for, these guys were several Thousand dollars off and refused to budge (which is fine I just went to another dealer). After speaking about my car buying experience. I found out 3 years ago my Father bought a vehicle from them as well and also had a less than favorable experience. He had a limited budget and needed a car at about 10k or or so. They sold him an Elantra w/ 18% interest rate (must be nice to rake in extra cash... he refinanced at 7% the next year ). He had no car at the time and was in a bind, he didn't look the numbers over as closely as he should have and didn't realize what he was signing up for. From the sounds of it, he felt taken advantage of. He felt it was too late to walk away at 18% and having not but a car in years assumed his credit simply must be subpar (the bank he refinanced with was shocked and gave him a rate less than half... which isn't realistic if his credit really was that bad). I might do maintenance here but I would never actually buy a car from them.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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