Deery Brothers Ford Lincoln

I seen a newspaper Ad for Chezik which promoted a $2000 Guarantee for trade-in. The add is the reason I contacted Chezik regarding purchase of a 2010 Ford Expedition. Patrick was my sales person. Patrick located a car, a price negotiated and agreed to. I advised I would be trading a vehicle. Patrick stated that the Trade-in promotion was not applicable to this sale, only in stock vehicles. I directed Patrick to the Ad which did not make any such stipulation. He then indicated that it had expired. Again, the Ad did not indicate an expiration. I then directed him to the Chezik website which sported the same add under their "Managers Specials". I indicated I may not be interested in the sale, he then put me on hold, came back a few moments later and advised that he discussed the matter with his manager and they would honor their advertisement and extend a $2000 trade amount for the vehicle I was going to trade. The deal is back on. Ford Financing at a low rate was also a promotion desired, and the deal is contingent upon the financing being available. Now, the vehicle originally located suddenly became unavailable. I get a call from Patrick to tell me the car is gone. He has located another, it is almost $1000 higher in price. I told him to secure the vehicle and proceed with the sale. I then get a call from Patrick and he states that he could not secure the second vehicle. Finally he gets back to me indicating that he cannot find a suitable vehicle. He will order a vehicle, which would take 8-10 weeks to deliver, but financing would be contingent on any financing at that the time of the delivery. Of course, the risk of 1.9% financing now vs, possible 5%+ at the time of delivery of a new car was a risk I was unwilling to make. The deal was off. I searched over the weekend on the internet and found similar type vehicles available at dealers within a 300 mile radius of Cedar Rapids. I found 5 that were identical to what I was looking for. I called Patrick back, he now states that the reason the original sale did not occur is because his General Manager would not allow him to honor the $2000 Trade promotion in conjunction with my sale. He would, however, secure one of these vehicles for me, but would not provide trade incentive. The Trade-in incentive was the reason I called them in the first place. If you are going to consider doing business with Chezik Bell Ford franchise, I would be wary of promises and commitments made by the dealership, because I found, in my case, their word is worth little. I can only imagine that once a sale is complete, it is worth even less. There are plenty of other Ford franchises in the eastern Iowa area, and I have found that many of them are much more honorable than Chezik. I believe the phrase is, "Buyer beware."