Deery Brothers Ford Lincoln
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Dealership Sales Review
sales Rating
A pleasant experience
Written by 08/27/2012
onBoth sales people I worked with were pleasant, low-key professionals. Initially I wasn't sure if I was going to get a new car or if I wanted a Focus HB or a new Escape. I was able to initially test a Focus and then a few weeks later when I had firmed up plans an Escape that had come in. We were quickly able to agree on a price if they could locate the car I wanted. As it turned out, an Escape was in transit that was acceptable to me and a week later I was able to pick it up. There was no pressure applied to buy an extended warranty or rust/upholstery protection packages. They knew upfont it was a cash transaction with no trade so that saved some time. My only complaints are that it took a long time for the paperwork to be filled out and the car was not completely prepped despite 24 hours notice of when I would be there. In the long run, inconsequential complaints.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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deerybrothers on 08/30/2013
Dealer Response
Sven, congrats on you new Escape! I am thrilled to hear that our team was able to get you the perfect vehicle at the right price. I am sorry to hear that the paperwork took longer than expected, but we want to look at every detail so that everything is perfect. We hope to see you for you Escape's first service visit. Make sure to follow us on Facebook and Twitter. Regards, Scot Newhouse
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