Toyota of Des Moines

We went to look at a specific used vehicle only to find out it was sold on our way to the dealership. We did a lot of communication via Text with Steve Henigan which made the process much easier and cut out a lot of the traditional steps. We made an offer contingent on a repair and the counter offer was fair and quick. I have no patience for getting jerked around and I did not feel any of the normal 'car dealership' games were going on. We were in a bit of a hurry due to other appointments, but the financing process was fairly quick and painless. While we were waiting for the car to be prepped for pickup Steve took the time to explain Toyota and has totally shifted my mindset on the brand. I will certainly be back to look at Toyota's in a few years.