Tom Wood Volkswagen Noblesville
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Sneaky finance guy
Written by 07/16/2021
onNot honest people. 1- The car had 2500 miles more than the advertised listing. 2-We agreed to a price and then the finance guy tried to sneak $1200 in paint protection and other stuff I didn’t want. It would have been ok if they asked but the didn’t. They added it and handed me a post-it note with the total believing I wouldn’t notice. Then it took no less than three back and forth a a lot to get them to explain it to me and concede to remove it completely. They even said it was non negotiable. How is not wanting paint protection non negotiable? I appreciate transparency and these guys are not that. Now I wonder what else they lied about or got away with. They are the exact reason I hate buying a car. I would not go back and would filter out Tom wood from future purchases.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes