Skip to main content

Patrick Hyundai

See all Inventory
Write Service Review
Patrick Hyundai
1020 E Golf Rd, Schaumburg, IL 60173 (map)
Today closed
Sales Rating

Be the first to write a review.

Write a sales review
Service Rating

Be the first to write a review.

Write a service review
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Did Not Honor Price Quote
Written by screenName33 on 04/05/2014
I received a price quote for a 2013 Hyundai Elantra using Edmund.com's interface. The quote arrived on 4/3/2014. On 4/4/2014 I arrived at the dealership and was informed that they had no cars that matched the specs in the quote. I had printed out the email with the quote and the text "Currently we have the specific 2013 Hyundai Elantra you inquired about, showing as being in stock and the following is our pricing.." This email was obviously false and misleading. I traveled to this dealership relying on the information provided from that email. I do not understand how car dealerships continue to get away with such deceptive tactics.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
patrickgroup on 04/18/2014
Dealer Response
Hello, this is Steve Kahn, Customer Relations Manager with The Patrick Dealer Group, we are very disappointed to hear that you had a negative experience at one of our dealerships. We would like to discuss this situation with you. Please email me your contact information to skahn@patrickcars.com and I will follow up with you shortly. (847) 490-2465 - Direct Line
Report