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Fox Valley Buick GMC

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Fox Valley Buick GMC
1421 E Main St, Saint Charles, IL 60174 (map)
Today 9:00 AM - 9:00 PM
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Service Rating
5 out of 5 stars (17)
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Happy to have problem fixed.
Written by BiilBob on 04/03/2015
After coming in for the third time to fix the same related problem of the drivers heated seat not heating nor staying on, it appears you got it right and fixed it for no charge. Tech advisor Phil Lang was very attentive and even got me a new Encore to drive home while My Lacrose was being worked on. Good job and let's hope it's fixed for good. Thanks, Bill
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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foxvalleyil on 04/10/2015
Dealer Response
Hi Bill and thank you for your kind words. We are very happy to hear that Phil was so attentive during your visit to our dealership, and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Take care, Mike Castagnino - GM - mcastignino@foxvalleybgmc.com
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