Fox Valley Buick GMC
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Dealership Sales Review
sales Rating
Best Salesperson EVER!!!
Written by 07/22/2015
onMy wife and I just stopped in for quick look at a truck we saw while driving past. I had noticed the truck for a few weeks and finally had sometime to stop in. After we looked at it and around it I walk inside the dealership and asked for a new car salesperson. The girl at the desk called up Chuck Gonzales. Chuck was very polite and showed us more about the truck and talked to us like real people not just a sale. We exchanged cards and I told him that I would be back around 9am the next day. When I go there around 930, Chuck just got done with the morning meeting and he and I started to talk about the truck. He asked if I had a trade in and he took my keys, we then started to talk about the price of the new one and what I would like to pay etc etc. Never once did I feel over pressured to buy the truck. Chuck did everything to make me feel at home and comfortable with himself and the dealership. We settled on a price for both the trade in and the new truck, I signed the paperwork and owned the truck. After the deal was done, Chuck had to drive me back to my business which was only 5 minutes away, but nevertheless that was going beyond what I ever thought anyone would do for me. Later that afternoon once the truck was done getting the undercoating and whatever else we put on it, Chuck once again came and got me and my daughter. He then spent about 30 minutes with us explaining things inside it and how to work the buttons, which was great. He also called me two days after to make sure that we didn't have any other questions about anything inside cause if we did he would help us or get the answer for us. Chuck gets a A++++ from me! I have bought many new and used cars and there has never been a salesperson that has gone as far as Chuck did to make the deal and after the deal a great experience. I have already told a few people that are thinking about getting something new to go see Chuck before they do , at least give him the chance to earn their business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes