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Shottenkirk Toyota


5333 Broadway St, Quincy, IL 62305 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (13) No (0)
Service Rating
Recommend:
Yes (16) No (4)
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Dealership Service Review

2 out of 5 starsservice Rating
Fix one problem leave with another
Written by Greg on 11/22/2023
They have worked on my truck three times since I bought a little over a year ago. Each time it has been “fixed” but other issues show up. They do honor the warranty work and have not changed me for their mistakes and I appreciate that. But the quality of their service work is not overly impressive. Just make sure that if you take something to them to get work done, that you check it over carefully.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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