Bill Kay Chevrolet
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Dealership Sales Review
sales Rating
Uniformed, Unprofessional
Written by 04/09/2017
onIncredibly unprofessional and classic "bait and switch" regarding CPO financing during purchase. Staff claimed not to know what vehicles qualified for CPO financing, showed the finance numbers with the 1.9 APR and then....the "snag" and "this vehicle doesn't qualify". Pre-owned sales manager was rude going so far as to say "go talk with the general manager - I don't care". Will not set foot in this dealership again and will encourage everyone I know to do the same. Unethical, condescending and lacking in any type of customer service.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No