Jack Phelan Chrysler Dodge Jeep Ram

I was winning bidder on EBAY item number 230313868429. If anyone can help me with this problem please email [violative content deleted] All the questions requirements were asked by me. to Suzuki America. Canada customs boarder crossing. BOTH SUZUKI AMERICA & JACK PHELAN dealer were fine with purchase of NEW Suzuki XL-7. WARRANTY as Suzuki website wirtes in bold letters "FULLY TRANSFERABLE". Mastercard 1000$ down payment made Dec19 2008. FULL Bank wire balance of 14,183.00 was sent DEC 23rd 2008. 2 hours after money send the HORROR started. The sales person Jorge Solo, told me they could not sell car to Canadian. I made sure Jorge understood refund should be sent to me soon as Bank wire arrives. Jorge assured me everthing will be taken care of that day. After the sale was not complete. No sales personell would help. Seems once their commisions are lost customer service DISSAPEARS TOO. After countless long distance phone calls, unanswered emails, and your typical "I WILL SPEAK TO MANAGER", "MANAGER NOT IN" ,"MANAGER WILL CALL YOU BACK", "MANAGER OUT FOR THE DAY" plus many more....Shaking with the nervousness of loosing over 18,000.00 in Canadian funds. Constant throwing up. On Dec 30Th, I called to speak to someone in accounting dept. to make a down payment. "YES I LIED" I was transfered to ELLIE, When explaining to her about my problem. She mentioned Jorge Doesn't work there anymore. She never knew anything about a refund. No one spoke to her at all. I nearly fainted. I was so mad I made threats about police action. and filing ebay and internet fraud claims. I still may file. SHe was very helpful. The only person at JACK PHELAN DEALERSHIP THAT CARED. Buy Dec 31 I had all original funds returned. It doesn't end happy. When funds wer deposited. With the almost 2 week delay. the canadian dollar lost value. We lost 700.00 difference in deposit money back into our account. It's now February Ebay case is being investigated. I lost me job.. Again constant emails to [violative content deleted] The owner of Jack Phelan dealerships admits error. John Phelan once offered 200.00 US. after email communcation. I wanted to negotiate a higher amount 425.00 US John emailed me back and withdrew his offer. I would like to reach a financial agreement where I will not receive huge loss. SOMEWHERE IN THE MIDDLE. John refuses to negociate fairly. John Phelan clearly does not. I will copy this letter prior to submitting it, to John Phelan in hopes of a settlement. I will also forward it registered mail direct to John Phelan . Seriously Looking at Litigation. Be help. Claudio