Gwinnett Chrysler Dodge Jeep Ram
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disappointed sales approach - 1 star only because can not go less
Written by 02/03/2013
onAfter several exchanges of emails and phone contacts regarding the purchase of an
Avenger using the internet price as a guide.
We agreed to meet and test drive the car prior to purchase as I wanted to see both the 4cyl and V6 model. Went to the dealer to purchase car.
Spend about 30 -45 minutes talking about the car, the prices etc.. However once we sat down to write out the contract details I was informed that the internet price includes several rebates that I was not eligible for hence the price would be another $2000.
Nowhere in the ad does it state what programs and I'm not sure most people would quality as a military vet, owning both a VW and dodge in order to get what one would assume is a true advertized price.
I would expect that a dealer that prides itself on honesty would specify upfront what the criteria is to get the "special web" price.
Needless to say I wasted a 45 mile drive that could have been adverted with upfront honesty
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No