John Thornton Chevrolet
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Dealership Service Review
service Rating
recall fix & routine service
Written byon 03/24/2016
I had set up an appointment to take care of an ignition key recall in advance with service advisor Brad the day before as new keys had to be cut. Although Brad was out when I brought the car in, Tim had the new keys ready, minimizing my time spent at the dealership. My car also had a routine oil change done while I was there. There were no surprises and the work was done when promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes