Carl Black Chevrolet Buick GMC

We all know the automobile market is hot right now but its a shame that we have to walk away feeling taken advantage of by a dealer that you have had 2 previous purchases with and who you go to for all your service. I traded in my 2017 Silverado 2500HD Duramax LTZ with Z71 package w/113K miles and only received the lowest of trade in values based on online sources. $39,000 (and the manager said he could simply do no more). I specifically asked if they would be selling it or sending to the auction. I was told that due to the high miles (113k is not high for a Diesel) that it would go to auction. However, before I could even leave the dealership they had a buyer waiting. Felt like ol' Bait and Switch. While the dealer demanded no less than full sticker price for my new truck plus an additional $2995 "Carl Black Cares" package which I was told by an employee was there in large part to since they were not going above sticker as they said many dealers do. I had already bought two other vehicles there and made that known (a 2013 loaded LTZ Tahoe and the 2017 Silverado 2500HD LTZ Z71) but they did not seem to care about customer loyalty. Just that they had a truck they could sell to the highest bidder and give the least amount on a trade. That was the situation I found myself in when purchasing an $87,000 truck (PLUS I had to pay for the $3k 'Cares' package). And I bought an extended warranty from them! Tax tag and title put the deal at close to $100k! At this point I will not recommend Carl Black GMC/Chevy nor will I ever buy another vehicle from them again. I am in the sales profession as well but, in my humble opinion, I am extremely dissatisfied in the way this was handled at the dealer.